Frequently Asked Questions:How many beads will I receive?
The quantity of beads for each listing is at the beginning of the description in between the asterisks
How fast will I receive my order?
We ship daily, Monday - Friday. If your order is placed and paid for before 3PM, it will most likely go to the post office before the end of the day.
Do you have a minimum order? Yes, our minimum order on the website is $10.00. It is simply to expensive to accept credit card payments and pay the associated fees for anything less than this.
Do you offer samples? No. Offering samples simply means that I would have to break up an entire strand and then would have extras laying around that I would have to create a seperate listing for because of the quantity. If you order from me and feel the items are not what you wanted (excluding clearance items), we offer a fair return policy.
Do you do custom orders? If you are looking for a specific bead, you are welcome to send us a photo with a description including size and quantity you are looking for. We may or may not be able to obtain it for you. A lot of Czech Glass Beads are made in much smaller lots than they used to be, therefore it is sometimes hard to obtain the exact bead due to a couple of different issues. Sometimes the beads are sold out...sometimes the lots have changed, therefore you will not get an exact color match. We will try out best but do not guarantee that we can succeed.
Can I call you with my order?
Gladly! We need just the item # shown in the description and the quantity you want. At that point we fill figure out the total and you can either mail in a check or we can simply send you a PayPal request for payment. Payment must be received before the order is shipped.
Can I place an order on the website and call you with my credit card for payment?
No. We do not have a physical credit card processing machine. We use PayPal's credit card processing service which is secure and safe. You do not need to sign up for a PayPal account in order to use your credit card. Simply follow the links on the page that indicate where to click if you want to continue payment without and account.